Association of Quality Assured Trainers
Service Assured Workshops
4 workshops designed to provide all levels of your team with the skills & techniques to assist them in the delivery of a consistent high quality service experience to their customers:
· Delivering Service Assured (Staff)
· Coaching for Service Assured (Supervisors)
· Managing Service Assured (Managers/Owners)
· The Service Assured Team (In-house Team Session)
Our Trainers
Only Quality Assured trainers deliver Service Assured.
Every one of our trainers has been assessed against & met rigorous training competencies resulting in 
membership of the Association of Quality Assured Trainers.
Costs & Dates
Training can be delivered IN-HOUSE on your premises for up to 12 people or through attendance on our OPEN workshops.
For up to date costs & workshop dates.
Become a Trainer
We offer 2 options:
For freelance trainers wishing to deliver the programmes on a fee generating basis we offer our FULL LICENCE.
And for those of you wishing to deliver Service Assured purely on an in-house basis we offer a CORPORATE LICENCE.
What you’ve told us so far…
Trainer Training Dates
Corporate Licence Training
12, 13 & 19 July - Edinburgh
16, 17 & 23 August - Edinburgh
6, 7 & 13 September - Glasgow
Cost: £750 + vat
Full Licence Training
12 & 19 July - Edinburgh
16 & 23 August – Edinburgh
6 & 13 September - Glasgow
Cost: £1,500 + vat
Service Assured Featured News 
New Service Assured Trainer
We are delighted to announce that Heather McArthur of James Watt College, Ayr has been successful in achieving Delivering Service Assured full licence status.
Business Recognition AwardCheck out the new Service Assured Business Recognition Award scheme designed to recognise those service excellence in businesses.
Featured Testimonial
“The SERVICE ASSURED training programmes, developed by the Association of Quality Assured Trainers, are an excellent example of the type of support available to help businesses deliver a high quality visitor experience.”
Quality & Standards, VisitScotland